Legal
Acceptable Use Policy
This Acceptable Use Policy (“AUP”) sets rules for using Mediatrow. It forms part of our Terms of Service.
Last updated: August 3, 2026 · Mediatrow
1. Purpose
We want Mediatrow to remain a trusted platform for legitimate marketing and brand communication. This AUP prohibits harmful, illegal, and abusive uses of the Service, including AI features and connected social accounts.
2. Prohibited content and activities
You may not use the Service to create, upload, schedule, publish, or distribute content that:
- Violates applicable law, regulation, or the rights of others (including IP, privacy, and publicity rights)
- Is fraudulent, deceptive, or impersonates another person or brand without authorization
- Promotes or facilitates illegal activity, exploitation of minors, or human trafficking
- Contains malware, phishing, or attempts to compromise systems or accounts
- Constitutes harassment, hate speech, threats, or incitement to violence
- Is sexually exploitative or non-consensual intimate imagery
- Violates the terms or community guidelines of any connected social platform
You also may not:
- Attempt to bypass plan limits, security controls, or access controls
- Scrape, reverse engineer, or overload the Service except as allowed by law or written permission
- Share login credentials or sell access without authorization
- Use AI features to mass-generate spam, scam content, or misleading synthetic media presented as authentic without disclosure where required
- Interfere with other customers’ use of the Service
3. Social platform rules
You are responsible for complying with Meta, X, LinkedIn, TikTok, YouTube, and any other platform policies. Platform enforcement (content removal, account restrictions, API access changes) is outside our control. Repeated platform violations may result in suspension of your Mediatrow workspace.
4. AI and automation
AI tools may amplify both helpful and harmful content. You must review outputs before publishing. Do not use the Service to automate deceptive engagement, fake reviews, coordinated inauthentic behavior, or undisclosed political advertising where disclosure is required by law or platform rules.
5. Enforcement
We may investigate suspected violations, remove or disable content, disconnect social accounts, suspend or terminate workspaces or user accounts, and report illegal activity to authorities. We may act with or without prior notice depending on severity and legal requirements.
6. Reporting
Report abuse or AUP violations to support@mediatrow.com with relevant details (URLs, workspace, screenshots where appropriate). See also our Terms of Service and Privacy Policy.
Questions? Contact us or email support@mediatrow.com.